Refund policy

We want you to be satisfied with your purchase.

Return Period
You have 14 days from the date of delivery to request a return.

Return Conditions
To be eligible for a return:

• Items must be unused and in original condition
• Items must include original packaging
• Proof of purchase is required

Return Shipping Costs
A flat return shipping fee of €7 will be deducted from the refund.

Non-Returnable Items

• Gift cards
• Personalized or custom items
• Items marked as final sale

Refunds
Once your return is received and inspected, we will notify you.
If approved, your refund will be processed within 5–10 business days to your original payment method.

Exchanges
We only replace items if they are defective or damaged.