Shipping policy

Shipping Policy

At Flow State, we focus on delivering not just products — but an experience.

Processing Time
All orders are processed within 1–3 business days.
Once your order is ready, it will be shipped immediately.

Shipping Times
Estimated delivery times:

Spain: 3–7 business days

Please note that during high-demand periods, shipping may take slightly longer.

Shipping Costs
Shipping costs are calculated at checkout.
From time to time, we offer free shipping promotions.

Order Tracking
As soon as your order is shipped, you will receive a tracking number via email.

Delays & Responsibility
We are not responsible for delays caused by shipping carriers, customs, or external factors beyond our control.

Lost or Incorrect Orders
If your order arrives damaged, incorrect, or does not arrive, please contact us and we will resolve it as quickly as possible.